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  Case Study at Massachusetts General Hospital

A hospital center providing bone densitometry services was seeking more efficient solutions for managing its practice as the practice continued to expand. BoneStation was custom developed by founders of Cardea Technology to meet the Center's needs for a LONG-TERM solution to increase productivity, accuracy, efficiency and profitability.

BoneStation provided a method, process and structure for anticipated growth in the center's patient volume, as well as an improved work experience in handling capacity without an increase in staff, time or resources. The following chart illustrates how BoneStation integrates the practice:


The Challenge BoneStation
Solution
The Results
An increase in test volume created time pressures on physicians Automated interpretation and customized reporting cut review time by 66% Tripled the center's test capacity while decreasing demands on staff and resources
Reviewing physicians and staff managed the paper workflow A central electronic database stores scans and reports. Staff instantly access scans by date or patient name Eliminated lost scans and provided on demand access to patient scan archives
Demands on physicians created a need for better, more efficient reporting with quality control An easy three step wizard process provides simple scan interpretation that supports reanalysis and warning/error notification Created standardized reporting for PCPs while eliminating costs for transcription, dictation and data entry.
Some patient information had data entry errors casuing patient's insurance payment to be withheld or delayed BoneStation is compatible with hospital information systems It flags inconsistent records and allows patient information to be edited. Reduces unpaid insurance claims and proprtionately increased realized clinic revenues.
Archived charts were being pulled and viewed manually because software provided only limited access to scan images and data Scalable anywhere reviewing from any computer with an internet connection provides access to all archived scans and reports stored in the database Eliminated the need for organizing charts and saved physician and administrative time resources for other tasks. Provided an option to review scans off-site.
Implementing a new tool and training a staff in a busy organization was challenging. An intuitive customizable workflow process facilitated minimal learning time and flexibility. A scalable solution was easy for the center to adopt. The center dramtically increased its efficiency.
 
 
 
 
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